Immigration Lawyer Toronto & #1 Canadian Immigration Lawyer Ronen Kurzfeld
We believe that our clients deserve the highest level of personalized client service.
As such, we aspire to do our very BEST to serve you the very BEST. Here’s how we do it:
Client Service Guarantee
1. NO-NONSENSE ADVICE
We WILL be honest and forthcoming with you. We speak openly with our clients, inform them of their options and tell them our experience-based assessment of the likely outcome of their cases.
We make time to meet with you, when, where and how you need to. We are accessible in many ways. Aside from meeting at our centrally-located Toronto-based office, we connect with our clients in a number of ways:
- Skype Internet Phone/Video Conferencing Software
- Client-site meetings, in some cases
3. FAST RESPONSE
Whenever possible, we try to return phone calls and emails from our clients on the same business day they are received.
4. OPEN COMMUNICATION
We listen! We know that the success of every case is dependent upon the lawyer-client relationship. We listen to and address our clients’ concerns, and keep them updated regarding the progress of their case.
5. PAPERLESS LAW OFFICE
We use electronic documents wherever possible. All paper documents entering our office are scanned into our electronic filing system, thus ensuring that your documents won’t get lost in the piles of paper customary in the law offices of yesteryear. Much of our communication and document transfer is also conducted electronically, leaving a paper trail without the mess, and saving the environment.
As a result of our modern filing technology, we can quickly and easily view your file on our computers at the press of a key. We save the time that is usually spent on searching files and invest that time in promoting your interests.